All teas are FINAL SALE. We do not accept returns or exchanges on any loose leaf teas or consumable products, including honey, sugar and other edible items. However, if you are unsatisfied with your order in any way, we want to know! Please contact us at firstname.lastname@example.org for help. We are happy to assist you with your order.
Tea accessories (tea pots, mugs, infusers, etc.) may be returned within 2 weeks (14 days) of purchase in same condition. For returns of teaware and accessories, email email@example.com with the subject line: RETURN.
Refunds for returned teaware and accessories will be processed within 3-5 days of the refund agreement. Please note that refunds will only be issued to the same credit card that was used for the original purchase. At this time we do not offer refunds for order changes or cancellations. If you change your mind regarding your order and no longer wish to receive it, we are happy to issue you store credit, less the cost of shipping.